bh55's commitment to responsible and safe gaming
Enjoy the fun within limits — bh55 is committed to your mental well-being and financial protection.
Why is responsible gaming important?
bh55 is committed to providing a reliable and enjoyable gaming experience for players in Bangladesh. For us, responsible gaming is not just about following rules — it is a culture in which your well-being, enjoyment, and financial protection always come first.
Online casino and sports betting should be a form of entertainment, not a source of financial stress or mental distress. When you play at bh55, we want you to enjoy every moment consciously, with a plan, and with genuine enjoyment.
Our responsible gaming program includes the ability to set deposit limits, a time-out option, self-exclusion tools, and 24/7 support in Bengali. Our goal is to empower you with the right information and the right tools so that playing is always a positive experience.
Our protection tools
Deposit Limit
Set the maximum amount you want to deposit each day, each week, or each month. Once a limit is set it takes effect immediately. A request to increase the limit takes 24 hours to come into effect, but reducing the limit takes effect right away.
Time-Out Option
Feeling like you need a break? Use the time-out feature to temporarily pause your account for anywhere from 24 hours to 30 days. During this time it will not be possible to log in or place bets.
Self-Exclusion
If you feel gaming is getting out of control, self-exclusion is a firm step to take. Restrict your account for periods ranging from 6 months to a permanent closure. Marketing communications will also be paused during the exclusion period.
Account History
View a full history of all your bets, deposits, and withdrawals at any time. Use transparent data to analyse your gaming patterns and decide whether you need to slow down or stop.
24/7 Support
Our Bengali-speaking support team is always ready to help with any issue. For any questions about responsible gaming, account limits, or self-exclusion requests, reach out via live chat — we will assist you right away.
Age Verification
bh55 strictly enforces a 21+ age policy. Age verification is mandatory at registration. No person under 21 is permitted to open an account or play under any circumstances. Keep your login details secure to protect underage members of your household.
For those aged 21 and above only
All services at bh55 are available to persons aged 21 and above only. Accounts belonging to underage users are closed immediately and all deposited funds are returned.
Warning signs of problem gambling
If any of the following signs appear in you or someone you know, it is time to seek help. Awareness is the first step toward change.
Repeatedly playing to recover lost money, showing a tendency toward chasing losses.
Spending long hours focused on gaming while neglecting responsibilities to family, friends, or work.
Spending more than a set budget and hiding or lying to family about your spending.
Feeling restless, irritable, or mentally uncomfortable when not gambling — this is a clear sign of addiction.
Using money set aside for food, medical care, or emergency expenses on gambling and falling into financial difficulty.
Repeatedly trying and failing to reduce or stop playing.
Best habits for healthy gaming
Set a budget and stick to it strictly
Decide in advance how much money you will spend on gaming each day or each week. Never go beyond this limit — whether you are winning or losing.
Treat losses as the cost of entertainment
Do not think of gambling as a source of income. Consider money lost as an entertainment expense, like a cinema ticket or a restaurant meal.
Take regular breaks
Take at least a 15-minute break every hour. Get up, walk around, drink some water. Over long sessions, focus and judgment deteriorate.
Do not bet when emotional
Do not play when you are in a bad mood, after drinking, or under excessive stress. Make decisions with a clear head in the right state of mind.
Tell someone close to you
Let a family member or trusted friend know about your gaming habits. They can help you maintain healthy limits.
Set a time limit
Play by the clock. Set an alarm on your phone — stop when the set time is up. You can also use bh55's time-out feature.
How to set limits and protection
Managing the protection settings on your bh55 account is very straightforward. Follow the steps below.
Log in
Log in to your bh55 account and open the "Responsible Gaming" option from the profile menu.
Choose your limit
Choose the protection you prefer from deposit limit, session time limit, or loss limit, then set the amount and duration.
Confirm
Submit your chosen limit. Reducing a limit takes effect immediately; a request to increase a limit takes effect after 24 hours.
Get help
For any issue, contact our support team via 24/7 live chat. Self-exclusion requests can also be made through chat.
Need help? We are here
Live Chat Support
Our Bengali-speaking team is active 24 hours a day, 7 days a week. They will assist you confidentially on any matter related to responsible gaming.
Email Support
For more detailed questions or account-related requests, email us. Our email address is: [email protected]
Read the FAQ
Answers to common questions on responsible gaming and other topics are available on our FAQ page. Check the FAQ for quick answers.
Questions about responsible gaming
Play responsibly, enjoy the fun
Play for entertainment — within limits. bh55 offers a wide range of games including cricket, slots, and live casino.